Serta Five Star Mattress - 12" Plush Pillow Top
Serta Five Star Mattress - 12" Plush Pillow Top
A quilted innerspring mattress designed with 3 zones for lower back support and bed in a box convenience—plus upgrades offered for cooling comfort
From $---.--/mo with Check your purchasing power
Couldn't load pickup availability
120-night trial 
Free shipping and returns
10-year limited warranty 
Monthly financing
Overview
Overview
Details
Details
Shipping & Returns
Shipping & Returns
Size and Dimensions
Â
Widths and Lengths of Conventional Residential Bedding Products
Furniture and bedding products will fit mattresses according to the table provided below
*ISPA Dimension Standard
| Conventional Bedding | Finished Mattress (+/- 1/2") | Innerspring Unit Construction for Mattress (+/- 1/4") | Molded Foam Core For Mattress | Urethane Core for Mattress (+/- 1/2", - 0) | Finished Foundation (+/- 1/2", - 0) | Wood Frame for Foundation (+/- 1/2", - 0) | Steel Unit Construction for Foundation (+/- 1/2", - 0) |
| Full-size baby crib | 27-1/2 x 51-7/8(+/- 1/2) | 26-1/4 x 50-3/4 | 28 x 52-1/4 | ||||
| Twin | 38 x 74-1/2 | 36-1/2 x 73 | 38-1/2 x 76 | 38 x 75 | 37-1/2 x 74 | 37-1/2 x 74 | 37 x 78-1/2 |
| Twin extra long | 38 x 79-1/2 | 36-1/2 x 78 | 38-1/2 x 81 | 39 x 80 | 37-1/2 x 79 | 37-1/2 x 79 | 37 x 78-1/2 |
| Full | 53 x 74-1/2 | 51-1/2 x 73 | 53 -1/2 x 76 | 53 x 75 | 52-1/2 x 74 | 52-1/2 x 74 | 52 x 73-1/2 |
| Full extra long | 53 x 79-1/2 | 51-1/2 x 78 | 53 -1/2 x 81 | 53 x 80 | 52-1/2 x 79 | 52-1/2 x 79 | 52 x 78-1/2 |
| Queen | 60 x 79-1/2 | 58-1/2 x 78 | 60-1/2 x 81 | 60 x 80 | 52-1/2 x 79 | 52-1/2 x 79 | 59 x 78-1/2 |
| Split Queen | - | - | - | - | 29-1/4 x 79 (2 required) | 29-1/4 x 79 (2 required) | 28-3/4 x 78-1/2 (2 required) |
| King | 76 x 79-1/2 | 74-1/2 x 78 | 76-3/4 x 81 | 76 x 80 | 37-1/2 x 79 (2 required) | 37-1/2 x 79 (2 required) | 37 x 78-1/2 (2 required) |
| California King | 72 x 83-1/2 | 70-1/2 x 82 | 72-3/4 x 85 | 72 x 84 | 35-1/2 x 83 (2 required) | 35-1/2 x 83 (2 required) | 35 x 83-1/2 (2 required) |
Meet the Serta® Five Star Mattress® Collection
-
Level 1
- Breathable fabricÂ
- PillowSoft® Aire Foam
- Serta® PillowSoft® Foam
- Cool Twist® Gel Foam*
- 3 zoned gel band support
- Individually-wrapped coil system
-
Level 2
- Breathable fabricÂ
- QuiltLoft™ Memory Foam
- PillowSoft® Aire Foam
- Serta® PillowSoft® Foam
- Cool Twist® Gel Foam*
- 3 zoned gel band support
- Individually-wrapped coil system
-
Level 3
- CoolFeel™ Fabric
- Antimicrobial technology
- PillowSoft® Aire Foam
- Cool Twist® Gel Memory Foam
- ActiveBalance™ Support Foam
- 3 zoned gel band support
- Individually-wrapped coil systemÂ
COMFORT THAT HAS YOUR BACK
3 zones of support
Gel foam lumbar support band across the middle of the mattress splits the mattress into three zones and provides a little bit extra support for the lower back and hips.
Serta is known for our signature zoned comfort, including it in all of our mattress collections.
3 EASY STEPS
Unbox, unroll, and unwind
We ship our mattresses in a box directly to your door. The mattress will expand to its full size quickly after opening. Go ahead and put sheets on the mattress and start sleeping right away!
FAQs
How long can the mattress stay in the box?
We suggest that the mattress be unboxed within 3-4 weeks. Leaving the mattress in the box longer than that will not harm the mattress, but it may cause the expansion time to take a bit longer.
We do not recommend keeping the mattress boxed for longer than 12 weeks as that can potentially cause the mattress to not fully expand to its intended dimensions.
 Is White Glove Delivery available for the Serta® Five Star Mattress®?
White Glove service is not available for Serta Five Star Mattresses at this time. These mattresses are shipped via FedEx, who will deliver the carton to your door within 5-14 business days.
How long will it take to receive my Serta® Five Star Mattress®?
The Serta Five Star Mattress takes about 5-14 business days to arrive, and it will be delivered by FedEx Ground.
All of the Serta Five Star Mattresses are shipped in a box measuring 44” x 18” x 18”.
Can you sleep on the Serta® Five Star Mattress® in a Box as soon as it comes out of the box?
Yes! The mattress will expand to almost its full size within the first 30-60 seconds of being opened. There is no harm in putting sheets on the mattress and sleeping on it right away!
Shop in store or online
Shop online or in-store, hassle-free
Whether you prefer to find a nearby retailer partner or shop online, there's an option for everyone.
Great for daybed with pop-up trundle
Purchased for guest bedroom. Firm enough for sitting on daybed and comfy for sleeping!
Holly C5515star
Comfy, supportive and amazingly easily to set up
Michael C551Mattress in a Box
Nice mattress had a great sleep the first night!
Ilona S551I am very disappointed from serta. A year ago we bought a mattress twin xl and the size doesn’t fit my twin bed, it runs small and you ca see how much space there is between the sides of the bed. I didn’t complain because I thought whatever but this year I ordered again the same mattress but full and again the measurements are not accurate or at least not what a full mattress has. So all that money goes in trash because the bed itself doesn’t look good. Also the comfort I wouldn’t say is the best. Please don’t buy this mattress unless your bedframe is tiny. I would like to upload pictures but it looks like I can’t.
Esiona2511- I am very disappointed from serta. A year ago we bought a mattress twin xl and the size doesn’t fit my twin bed, it runs small and you ca see how much space there is between the sides of the bed. I didn’t complain because I thought whatever but this year I ordered again the same mattress but full and again the measurements are not accurate or at least not what a full mattress has. So all that money goes in trash because the bed itself doesn’t look good. Also the comfort I wouldn’t say is the best. Please don’t buy this mattress unless your bedframe is tiny. I would like to upload pictures but it looks like I can’t. (Image 19711523)I am very disappointed from serta. A year ago we bought a mattress twin xl and the size doesn’t fit my twin bed, it runs small and you ca see how much space there is between the sides of the bed. I didn’t complain because I thought whatever but this year I ordered again the same mattress but full and again the measurements are not accurate or at least not what a full mattress has. So all that money goes in trash because the bed itself doesn’t look good. Also the comfort I wouldn’t say is the best. Please don’t buy this mattress unless your bedframe is tiny. I would like to upload pictures but it looks like I can’t.https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2VydGE/fb52640a-43c5-5397-b328-7902adecd9e2
- I am very disappointed from serta. A year ago we bought a mattress twin xl and the size doesn’t fit my twin bed, it runs small and you ca see how much space there is between the sides of the bed. I didn’t complain because I thought whatever but this year I ordered again the same mattress but full and again the measurements are not accurate or at least not what a full mattress has. So all that money goes in trash because the bed itself doesn’t look good. Also the comfort I wouldn’t say is the best. Please don’t buy this mattress unless your bedframe is tiny. I would like to upload pictures but it looks like I can’t. (Image 19711524)I am very disappointed from serta. A year ago we bought a mattress twin xl and the size doesn’t fit my twin bed, it runs small and you ca see how much space there is between the sides of the bed. I didn’t complain because I thought whatever but this year I ordered again the same mattress but full and again the measurements are not accurate or at least not what a full mattress has. So all that money goes in trash because the bed itself doesn’t look good. Also the comfort I wouldn’t say is the best. Please don’t buy this mattress unless your bedframe is tiny. I would like to upload pictures but it looks like I can’t.https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2VydGE/9cc903f3-5672-59bd-b0e4-f08d9dadecb9
- I am very disappointed from serta. A year ago we bought a mattress twin xl and the size doesn’t fit my twin bed, it runs small and you ca see how much space there is between the sides of the bed. I didn’t complain because I thought whatever but this year I ordered again the same mattress but full and again the measurements are not accurate or at least not what a full mattress has. So all that money goes in trash because the bed itself doesn’t look good. Also the comfort I wouldn’t say is the best. Please don’t buy this mattress unless your bedframe is tiny. I would like to upload pictures but it looks like I can’t. (Image 19711525)I am very disappointed from serta. A year ago we bought a mattress twin xl and the size doesn’t fit my twin bed, it runs small and you ca see how much space there is between the sides of the bed. I didn’t complain because I thought whatever but this year I ordered again the same mattress but full and again the measurements are not accurate or at least not what a full mattress has. So all that money goes in trash because the bed itself doesn’t look good. Also the comfort I wouldn’t say is the best. Please don’t buy this mattress unless your bedframe is tiny. I would like to upload pictures but it looks like I can’t.https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2VydGE/93ff5050-4af8-55eb-a1bc-f1da6a45a4fb
-
Hi there, thank you for taking the time to review your Serta Five Star 10" Plush Pillow Top Mattress. Your feedback is valuable to us. We are very sorry to hear about your experience. If your mattress has incorrect dimensions, it may have a manufacturing defect. If that is the case, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.Â
serta
Great mattress with easy delivery and set-up
Great mattress for our guest room. Multiple people have said it's soft, but provides great support and a good night's sleep. Enjoyed getting quick delivery and awesome to see it just pop open ready to use!
gsimon13579551- Verified Purchaser
- true
So far its ok minus the size
I've been sleeping on this mattress for a little less than a month and so far while it's an improvement from my last mattress its hard to tell how it will feel longer term. The cooling seems fine and it's not as firm as my last mattress which was what I wanted. The big issue I have is that it says the measurements is the exact same as my previous mattress but it does not fit in my bed frame. There are very visible gaps all around the bed unfortunately. I'm remaining hopeful that with more time the bed will feel fine as opposed to it just being new.
Philtp3511- Verified Purchaser
- true
-
Hi there, thank you for taking the time to review your Serta Five Star 12" Plush Pillow Top Mattress. Your feedback is valuable to us. We are very sorry to hear about your experience. If your mattress has incorrect dimensions, it may have a manufacturing defect. If that is the case, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.Â
serta
so soft and comfortable
beachy551- Verified Purchaser
- true
Mattress is lacking in width, the measurements is off and makes it lacking as it does not fill bedframe, it's also crooked, otherwise comfort is fine.
Kleo273511- Verified Purchaser
- true
-
Hi there, thank you for taking the time to review your Serta Five Star 10" Plush Pillow Top Mattress. Your feedback is valuable to us. We are very sorry to hear about your experience. If your mattress has incorrect dimensions, it may have a manufacturing defect. If that is the case, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.
serta
Good mattress especially for price
It’s been a little over a month since we started using the mattress and it has been good. Helps with back pain since I don’t wake up with it. Also somewhat cooling since it’s summer and typically we’d be waking up hot. It is good.
MarjR451- Verified Purchaser
- true
I thought that this mattress would be very squishy, but I was surprised to find that it was a little firmer than I had expected. Nonetheless, it has actually turned out to be very comfy! I have enjoyed sleeping on this mattress and would recommend it for side sleepers who want to try a mattress that is a little firm with some subtle squish.
IggyTheBardOfNeverwinter551- Verified Purchaser
- true
Customers overwhelmingly praise the mattress for exceptional comfort and restorative sleep, with most reporting reduced pain, less tossing, and waking refreshed. The plush pillow top combined with medium-firm support appeals to side, back, and combination sleepers alike. Many highlight the perfect balance of softness and firm support that cradles the body without sinking too deeply. Reviewers consistently mention rapid setup, expanding fully within minutes, and minimal off-gassing. A few note minor dimension discrepancies or initial adjustment periods. Overall, most customers consider it among the most comfortable mattresses they've owned.
AI Review SummaryAI-generated from customer ratings & reviews, and may include incentivized reviews.
