• Serta Five Star 16 inch plush pillow top mattress with packaging in a bedroom setting
  • Close-up of a Serta Sheep's foot on a blue Serta 5 Star MIB mattress, featuring text stating great for those who seek a softer touch without compromising on support. Cradles the body while providing a serene sleep environment.
  • alt_txt Image of five star comfort, PillowSoft Aire, stating that it provides enhanced cushioning for exceptional comfort and promotes airflow
  • alt_txt Diagram showing 3 support zones. Gel foam band provides extra support for the lumbar and hips
  • Blue fan and plush sheep with 'Five Star Cooling' and 'CoolFeel Fabric' text on a gray background
  • Hand pressing into blue memory foam with 'Cool Twist Gel Memory Foam' text and description.
  • alt_txt Image diagram showing our mattress in a box in a brown bedframe on the right and the competitors mattress in a box on the right in a brown bedframe. The diagram shows the difference between the two.
  • Serta Five Star Mattress advertisement with features on a dark blue background
  • alt_txt Logo with a sheep cartoon character and 'Made in the U.S.A. with Global Components' text on a blue background.
  • Serta 5 Star mattress Unboxing gif video
  • Unwrapping of the Serta 5 Star mattress on the right and the competitor mattress on the left showing how quickly a mattress inflates.
  • Serta Five Star mattress "From Box to bed in seconds" video

Serta Five Star Mattress - 16" Plush Pillow Top

Serta Five Star Mattress - 16" Plush Pillow Top

A quilted innerspring mattress designed with 3 zones for lower back support and bed in a box convenience—plus upgrades offered for cooling comfort

$1,019.00
$1,019.00
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  • 120-night trial 120-night trial
  • Free shipping and returns Free shipping and returns
  • 10-year limited warranty 10-year limited warranty
  • Monthly financing Monthly financing

Overview

Feel

  • Plush

Support

  • 3 zoned support foam designed for lower back support

Pressure Relief

  • PillowSoft® Aire Foam and Serta® PillowSoft® Foam provide enhanced cushioning, and ActivBalance™ Support Foam 

Cooling

  • Breathable cover fabric and Cool Twist® Gel Memory Foam is designed to promote airflow and heat dissipation 

Motion Control

  • Supportive coil system is designed to minimize motion transfer 

Made for

  • Back and stomach sleepers 

Details

The Serta® Five Star Mattress® 16” Plush Pillow Top delivers comfort and convenience. Our mattress in a box fully expands quickly so you can sleep on it right away. This quilted innerspring mattress features our Supportive coil system for durability and all-night support. Pillowsoft® Aire Foam offers airflow and enhanced cushioning for exceptional comfort. Plus, Serta® Pillowsoft® Foam provides gentle contouring support and ActivBalance™ Support Foam. Cool Twist® Gel Memory Foam offers contouring and cooling comfort, plus heat dissipation. Looking for lower back care? A gel foam band provides our signature zoned comfort, supporting the lumbar and hips. Our antimicrobial technology keeps your mattress fresh and clean from odor-causing bacteria. Whether you’re looking for a guest room or for yourself, the Serta Five Star Mattress has what you need, all within your budget. 

Responsibly crafted

  • CertiPUR-US® Certified means our foam was tested for and is free from harmful chemicals and gasses

Care

  • To protect your mattress from stains and spills, we highly recommend using a mattress protector; this will also help with the overall health and lifespan of your mattress
  • We do not recommend applying liquids to the product; applying liquids may stain the fabric and make the soiled area worse; moisture or chemicals applied directly to the mattress can cause premature breakdown of the foam and damage the product
  • We suggest applying baking soda to the soiled area, let stand about 15 minutes, vacuum, and repeat as needed; air the product out as much as possible

Compatibility

  • Adjustable base compatible, as well as most frames and foundations, including: traditional frames, box springs, platform frames, slatted frames, bunky boards

Shipping & Returns

Shipping

This mattress ships in a super compact box that makes contactless delivery simple. Now all that's left to do is unpack, unroll, and unwind on your new Serta mattress. When ordering directly through Serta.com, most mattresses ships free in a conveniently-sized box directly to your doorstep in 2 to 5 business days via FedEx Ground shipping. We are not shipping to Alaska and Hawaii at this time.

Warranty

You should be able to rely on the quality of your rest night after night. That is why we offer a 10-year limited warranty that covers manufacturing and workmanship defects. If you do notice anything out of the ordinary, simply email us or call us at 1-888-557-3782 and we’ll work with you to find a solution.

Returns

Any purchase directly from Serta.com is covered under our 100-Day In-Home Trial. Starting on the day of delivery, we recommend sleeping on your new mattress for a minimum of 30 days to allow your body to adjust. In the event you decide this mattress isn't right for you, and you’re within the 100-Day In-Home Trial, contact us by phone or e-mail and we can coordinate a return. Please note that the 100-Day In-Home Trial applies only to purchases made on Serta.com.

View full details

Meet the Serta® Five Star Mattress® Collection

  • 8 inch to 10 inch mattress in a blue bed frame with 2 pillows on top of it.

    Level 1

    • Breathable fabric 
    • PillowSoft® Aire Foam
    • Serta® PillowSoft® Foam
    • Cool Twist® Gel Foam*
    • 3 zoned gel band support
    • Individually-wrapped coil system
  • 12 inch mattress in a blue bed frame with 2 pillows on top of it.

    Level 2

    • Breathable fabric 
    • QuiltLoft™ Memory Foam
    • PillowSoft® Aire Foam
    • Serta® PillowSoft® Foam
    • Cool Twist® Gel Foam*
    • 3 zoned gel band support
    • Individually-wrapped coil system
  • 16 inch Serta 5 Star mattress in a blue bed frame with 3 pillows on top of it.

    Level 3

    • CoolFeel™ Fabric
    • Antimicrobial technology
    • PillowSoft® Aire Foam
    • Cool Twist® Gel Memory Foam
    • ActiveBalance™ Support Foam
    • 3 zoned gel band support
    • Individually-wrapped coil system 

COMFORT THAT HAS YOUR BACK

3 zones of support

Gel foam lumbar support band across the middle of the mattress splits the mattress into three zones and provides a little bit extra support for the lower back and hips.
Serta is known for our signature zoned comfort, including it in all of our mattress collections.

Gif video of a couple opening a mattress in a box, unrolling it and then laying on it.

3 EASY STEPS

Unbox, unroll, and unwind

We ship our mattresses in a box directly to your door. The mattress will expand to its full size quickly after opening. Go ahead and put sheets on the mattress and start sleeping right away!

FAQs

How long can the mattress stay in the box?

We suggest that the mattress be unboxed within 3-4 weeks. Leaving the mattress in the box longer than that will not harm the mattress, but it may cause the expansion time to take a bit longer.

We do not recommend keeping the mattress boxed for longer than 12 weeks as that can potentially cause the mattress to not fully expand to its intended dimensions.

 Is White Glove Delivery available for the Serta® Five Star Mattress®?

White Glove service is not available for Serta Five Star Mattresses at this time. These mattresses are shipped via FedEx, who will deliver the carton to your door within 5-14 business days.

How long will it take to receive my Serta® Five Star Mattress®?

The Serta Five Star Mattress takes about 5-14 business days to arrive, and it will be delivered by FedEx Ground.

All of the Serta Five Star Mattresses are shipped in a box measuring 44” x 18” x 18”.

Can you sleep on the Serta® Five Star Mattress® in a Box as soon as it comes out of the box?

Yes! The mattress will expand to almost its full size within the first 30-60 seconds of being opened. There is no harm in putting sheets on the mattress and sleeping on it right away!

Man laying on mattress holding his cat while his wife reads a book

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4.45121

Great for daybed with pop-up trundle

Purchased for guest bedroom. Firm enough for sitting on daybed and comfy for sleeping!

Holly C551

5star

Comfy, supportive and amazingly easily to set up

Michael C551

Mattress in a Box

Nice mattress had a great sleep the first night!

Ilona S551

I am very disappointed from serta. A year ago we bought a mattress twin xl and the size doesn’t fit my twin bed, it runs small and you ca see how much space there is between the sides of the bed. I didn’t complain because I thought whatever but this year I ordered again the same mattress but full and again the measurements are not accurate or at least not what a full mattress has. So all that money goes in trash because the bed itself doesn’t look good. Also the comfort I wouldn’t say is the best. Please don’t buy this mattress unless your bedframe is tiny. I would like to upload pictures but it looks like I can’t.

Esiona2511
  • I am very disappointed from serta. A year ago we bought a mattress twin xl and the size doesn’t fit my twin bed, it runs small and you ca see how much space there is between the sides of the bed. I didn’t complain because I thought whatever but this year I ordered again the same mattress but full and again the measurements are not accurate or at least not what a full mattress has. So all that money goes in trash because the bed itself doesn’t look good. Also the comfort I wouldn’t say is the best. Please don’t buy this mattress unless your bedframe is tiny. I would like to upload pictures but it looks like I can’t. (Image 19711523)I am very disappointed from serta. A year ago we bought a mattress twin xl and the size doesn’t fit my twin bed, it runs small and you ca see how much space there is between the sides of the bed. I didn’t complain because I thought whatever but this year I ordered again the same mattress but full and again the measurements are not accurate or at least not what a full mattress has. So all that money goes in trash because the bed itself doesn’t look good. Also the comfort I wouldn’t say is the best. Please don’t buy this mattress unless your bedframe is tiny. I would like to upload pictures but it looks like I can’t.https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2VydGE/fb52640a-43c5-5397-b328-7902adecd9e2
  • I am very disappointed from serta. A year ago we bought a mattress twin xl and the size doesn’t fit my twin bed, it runs small and you ca see how much space there is between the sides of the bed. I didn’t complain because I thought whatever but this year I ordered again the same mattress but full and again the measurements are not accurate or at least not what a full mattress has. So all that money goes in trash because the bed itself doesn’t look good. Also the comfort I wouldn’t say is the best. Please don’t buy this mattress unless your bedframe is tiny. I would like to upload pictures but it looks like I can’t. (Image 19711524)I am very disappointed from serta. A year ago we bought a mattress twin xl and the size doesn’t fit my twin bed, it runs small and you ca see how much space there is between the sides of the bed. I didn’t complain because I thought whatever but this year I ordered again the same mattress but full and again the measurements are not accurate or at least not what a full mattress has. So all that money goes in trash because the bed itself doesn’t look good. Also the comfort I wouldn’t say is the best. Please don’t buy this mattress unless your bedframe is tiny. I would like to upload pictures but it looks like I can’t.https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2VydGE/9cc903f3-5672-59bd-b0e4-f08d9dadecb9
  • I am very disappointed from serta. A year ago we bought a mattress twin xl and the size doesn’t fit my twin bed, it runs small and you ca see how much space there is between the sides of the bed. I didn’t complain because I thought whatever but this year I ordered again the same mattress but full and again the measurements are not accurate or at least not what a full mattress has. So all that money goes in trash because the bed itself doesn’t look good. Also the comfort I wouldn’t say is the best. Please don’t buy this mattress unless your bedframe is tiny. I would like to upload pictures but it looks like I can’t. (Image 19711525)I am very disappointed from serta. A year ago we bought a mattress twin xl and the size doesn’t fit my twin bed, it runs small and you ca see how much space there is between the sides of the bed. I didn’t complain because I thought whatever but this year I ordered again the same mattress but full and again the measurements are not accurate or at least not what a full mattress has. So all that money goes in trash because the bed itself doesn’t look good. Also the comfort I wouldn’t say is the best. Please don’t buy this mattress unless your bedframe is tiny. I would like to upload pictures but it looks like I can’t.https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2VydGE/93ff5050-4af8-55eb-a1bc-f1da6a45a4fb

  • Hi there, thank you for taking the time to review your Serta Five Star 10" Plush Pillow Top Mattress. Your feedback is valuable to us. We are very sorry to hear about your experience. If your mattress has incorrect dimensions, it may have a manufacturing defect. If that is the case, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns. 

    serta

Great mattress with easy delivery and set-up

Great mattress for our guest room. Multiple people have said it's soft, but provides great support and a good night's sleep. Enjoyed getting quick delivery and awesome to see it just pop open ready to use!

gsimon13579551
Verified Purchaser
true

So far its ok minus the size

I've been sleeping on this mattress for a little less than a month and so far while it's an improvement from my last mattress its hard to tell how it will feel longer term. The cooling seems fine and it's not as firm as my last mattress which was what I wanted. The big issue I have is that it says the measurements is the exact same as my previous mattress but it does not fit in my bed frame. There are very visible gaps all around the bed unfortunately. I'm remaining hopeful that with more time the bed will feel fine as opposed to it just being new.

Philtp3511
Verified Purchaser
true

  • Hi there, thank you for taking the time to review your Serta Five Star 12" Plush Pillow Top Mattress. Your feedback is valuable to us. We are very sorry to hear about your experience. If your mattress has incorrect dimensions, it may have a manufacturing defect. If that is the case, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns. 

    serta

so soft and comfortable

beachy551
Verified Purchaser
true

Mattress is lacking in width, the measurements is off and makes it lacking as it does not fill bedframe, it's also crooked, otherwise comfort is fine.

Kleo273511
Verified Purchaser
true

  • Hi there, thank you for taking the time to review your Serta Five Star 10" Plush Pillow Top Mattress. Your feedback is valuable to us. We are very sorry to hear about your experience. If your mattress has incorrect dimensions, it may have a manufacturing defect. If that is the case, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.

    serta

Good mattress especially for price

It’s been a little over a month since we started using the mattress and it has been good. Helps with back pain since I don’t wake up with it. Also somewhat cooling since it’s summer and typically we’d be waking up hot. It is good.

MarjR451
Verified Purchaser
true

I thought that this mattress would be very squishy, but I was surprised to find that it was a little firmer than I had expected. Nonetheless, it has actually turned out to be very comfy! I have enjoyed sleeping on this mattress and would recommend it for side sleepers who want to try a mattress that is a little firm with some subtle squish.

IggyTheBardOfNeverwinter551
Verified Purchaser
true

Customers overwhelmingly praise this mattress for exceptional comfort and restorative sleep, with most describing it as the most comfortable they've ever slept on. The plush pillow-top layer combined with firm underlying support appeals to back, side, and combination sleepers, with many reporting significantly less tossing, reduced pressure points, and improved spinal alignment. Reviewers highlight rapid expansion and easy setup compared to other bed-in-a-box options. Most find it durable and well-made. A few experienced brief adjustment periods or felt it ran softer than expected, but overall customers consider it an excellent investment for quality sleep.

AI Review Summary

AI-generated from customer ratings & reviews, and may include incentivized reviews.

How much does it weigh when shipped

Nada1

Would this mattress work with a Murphy bed?

Intdesigner1231

Exactly how wide is this full size mattress ?

Handsome Hank1

What are the measurements

Jbean1

Innerspring mattress without memory foam or no foam?

SLRob1

do you have a queen size mattress that is warrantied for use in a Murphy bed (vertical storage)

MurphyBedNanticoke1

What is the weight of the 10 inch thick queen mattresses?

JP631

What is the weight?

nita11111

what is the part number that i should see on the box to confirm that i have the comfort level that i selected?

Dave9876543211

Looking to use it on a Murphy Bed. what is the weight?

jed bed1